I first reached out to Fran and Freedom last August, when my children were coming to live with me full time and I needed some help looking after them after school while I was at work. Fran visited us, and took the time to understand the family, and our situation and requirement. She immediately "got" the boys, one who is autistic and one who has moderate learning difficulties, and I knew I didn't need to look at any other agencies. Fran knew that finding someone who could care for the boys with their unique needs would be a challenge, and committed to find the right person, not just anyone. After considering a few candidates and after several months of searching, she found Carina, who Fran described as "calm and perfect".
Carina started three afternoons per week with us in January, and fitted in straight away, and understood that it would take time for my autistic son to warm to her. Carina deals very well with our chaotic lifestyle and has been brilliant. She deals with the boys' varying moods and needs and stays calm during their occasional outbursts and tantrums. She has built a real bond with the boys.