Registration

To ensure we can provide adequate cover and to track our membership it is necessary for us to charge a registration fee. For this fee we visit your permanent /temporary residence to gain details about yourselves and your children, it also covers all admin costs and ensures the safety of our staff.

Payments

Payment for Childcare will be invoiced Monthly, all invoices should be paid on receipt. We accept all major credit cards, a number must be held on file and payment will be taken on the tenth day post invoice if payment by no other means has been received. A minimum booking of 3 hours is required per booking.

A cancellation fee is also in place. Any bookings cancelled within 24 hours will be charged at the amount of hours originally booked. Any bookings cancelled with 3 working days notice will be charged at a 3 hour booking and bookings cancelled after 3 days will be charged at £10.

All baby-sitting payments are to be paid direct to Freedom IOW Ltd. Babysitters are not authorised to accept Freedom monies.

Extra costs

Any extra costs incurred for your children, whilst in our care will be passed on at cost +10%. This may include items such as food, refreshments, taxis or any other items necessary for the care of your children. We would encourage all clients to leave emergency/entertainment funds with their Babysitter, especially during the day.

Our member of staff will bring a time sheet with her this must be signed prior to leaving the children in her care. Any information appertaining to the children or specific instructions should be also detailed on this form to avoid any confusion. When you return back home the sheet should be sign for the hours that have been used. Freedom staff are responsible for returning the time sheet to the office.

Staff will also bring praise cards with them. This helps us keep up to date with the staff's progress and also lets you inform us of how your booking went.

Sleep in Service

This can be offered by arrangement a price will be given at the time of the booking and may vary dependant on individual requirements and staff involved.

Terms and Conditions of Business

By registering with us and using our temporary staff for either babysitting or Nanny support you accept our standards terms and conditions for temporary workers. Please see above link for full details